Delivery Info/Terms and Conditions

Legalities

 All deliveries must be received by persons aged 18 or above.
 We reserve the right to request a valid photo ID to verify the recipient’s age.
 We reserve the rights to reject your purchase if you appear intoxicated or are physically or verbally abusive to any of our team members.
 We reserve the rights to cancel your order if we are unable to fulfill them for any reason.

Delivery Policy:

How it Works

Next Day Delivery

– Our friendly staff will deliver the next day if you place your order before midnight!

 SAME DAY Delivery

– Place your order before 5 pm and we are able to deliver anywhere within our delivery zone at your desired time slot selected during checkout!

 1 HOUR Delivery

– WORK IN PROGRESS We will be offering this service in the very near future with a small surcharge.

Other Points to Note

 Alcoholic purchase above $10 will get free delivery!
 We have a minimum order of $10

Change of Delivery Timing
 Making a change to delivery timing is only allowed 24 hours before your confirmed delivery time slot by contacting our customer service hotline to request for a new time slot. The newly requested delivery time slot is subjected to availability.

Payments
 Payment methods offered are via Cash on Delivery

Cancellation/Returns
 Cancellation is generally only allowed 24 hours before the specific delivery time slot by contacting our customer service hotline. During the day of delivery, no cancellation is allowed.
 Returns are generally not allowed but subjected to terms and conditions (damage upon delivery, special event consignment, change of mind). Please contact our office directly for more information.

Other Terms and Conditions
 Our wine vintages are subjected to change. If in doubt, please call our customer service hotline directly.
 All of our customers are advised to examine all goods purchased at the point of delivery. Any breakages or discrepancies should be brought to the attention of the delivery staff immediately.
 A surcharge of $5 is applicable to the total bill for orders on all public holidays.